For more information about our Incident Response and Communications please read this support article.

We also maintain a list of Known Product Issues separate from this site here.

Box Web Application may be unavailable for some users

Incident Report for Box

Resolved

Access to the Box Web Application was restored earlier today and remains stable. A separate issue related to Search is being tracked here: https://status.box.com/incidents/lt9tjmgmb17h. To report any other issues, please visit https://support.box.com.

Posted Mar 10, 2015 - 14:04 PDT

Monitoring

Box services for impacted customers have been restored. Teams will continue to actively monitor. If you are experiencing issues, please contact us at support.box.com.

Posted Mar 10, 2015 - 11:02 PDT

Identified

We have identified that the Box Web Application may be unavailable for some users. We are aware of the issue and working to resolve it as soon as possible.

Posted Mar 10, 2015 - 10:41 PDT