Resolved -
Between 4:57 and 5:05 PM PST, some users may have experienced difficulties using Public API. No further impact has been observed and we are considering this issue to be resolved. If you are still experiencing any issues, please let us know at https://support.box.com.
Apr 6, 17:00 PDT
Resolved -
After further monitoring, this incident is now considered resolved. Box Sign services have been restored to full functionality. Please contact Box Support at https://support.box.com/ if you continue to experience any issues.
Apr 3, 01:09 PDT
Identified -
Our team has identified the underlying cause of this issue and is working to take remediating steps. We will provide additional updates as they become available.
Apr 2, 23:27 PDT
Investigating -
We are investigating an ongoing issue affecting Box Sign. We will provide more information as soon as it is available.
Apr 2, 21:04 PDT