For more information about our Incident Response and Communications please read this support article.
We also maintain a list of Known Product Issues separate from this site here.
All Systems Operational
Box Web Application
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Operational
Login/SSO
Operational
Uploads/Downloads
Operational
Collaboration
Operational
Search
Operational
Preview
Operational
Sharing (Shared Links)
Operational
Email Notifications
Operational
Admin Console & Functionality
Operational
Governance (Retention)
Operational
Governance (Legal Holds)
Operational
Workflows and Automations
Operational
Comments and Tasks
Operational
Accessible Site (a.box.com)
Operational
Box Sign
Operational
Box Canvas
Operational
Box Shield (Threat Detection)
Operational
Box Shield (Virus Detection)
Operational
Box Shield (Auto Classification)
Operational
Box Shuttle
Operational
Watermarking
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Operational
Box Hubs
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Box AI
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Enterprise Reports
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Box Forms
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Box Doc Gen
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Box AI Studio
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Box Platform / API
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Content API
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Content Preview
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Operational
Authentication (OAuth 2.0 / JWT)
Operational
Search
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Uploads/Downloads
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Webhooks
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Box Embed Widget
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Operational
Box Sign
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Box Canvas
Operational
Workflows and Automations
Operational
Box Shuttle
Operational
Box AI
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Box Doc Gen
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Box Apps
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Desktop Applications
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Login/SSO
Operational
Box Sync
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Operational
Box Drive
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Operational
Box Edit / Tools
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Mobile Applications
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Login/SSO
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Preview
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Search
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Uploads/Downloads
Operational
Mobile-Optimized Website (m.box.com)
Operational
Box Notes
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Web Application
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Box Relay
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Partners / Integrations
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Operational
Microsoft Online
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Apple iWork
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Box for Salesforce
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Google Apps
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NetSuite
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Microsoft Teams
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Slack
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Box Community and Support Website (community.box.com)
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Case Submission Workflow
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Blog Posts and Knowledge Articles
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Community Forums
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Box University
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Developer Console / Docs (developer.box.com)
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Operational
FTP
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Operational
Box Website
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Operational
Box Zones
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Australia
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Canada
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France
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Germany
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Ireland
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Japan
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Singapore
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UK
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US
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Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Scheduled Resiliency Test Maintenance Aug 15, 2025 17:00-19:00 PDT
Starting on Friday, August 15th at 5:00 PM PDT until 7:00PM PDT, Box will be conducting Resiliency Testing. This may result in short and intermittent service degradations, such as brief slowness while using the box.com website, client applications, and API. We will be closely monitoring service metrics and do not expect an increase in 5xx errors during this window. As a result of this testing, we aim to update and enhance our recovery capabilities, ultimately improving the user experience and providing a smoother, more efficient platform by ensuring the reliability and resiliency of our services. We apologize for any inconvenience this may cause and greatly appreciate your understanding as we strive to enhance our services. Any additional updates will continue to be shared through our status site until this maintenance is complete. If you require any additional assistance during this maintenance, please contact Box Support via https://support.box.com.
Posted on Jul 16, 2025 - 14:30 PDT
Posted on Jul 16, 2025 - 14:30 PDT