Box Status

On October 1, 2018 Box changed the methodology for sharing service updates to include issues with minor customer impact in an effort to provide greater transparency and faster notifications. Read about the changes here...

All Systems Operational

Box Web Application Operational

Uploads/Downloads Operational

Collaboration Operational

Search Operational

Preview Operational

Sharing (Shared Links) Operational

Email Notifications Operational

Admin Console & Functionality Operational

Governance (Retention, Legal Holds) Operational

Workflows and Automations Operational

Comments and Tasks Operational

Accessible Site (a.box.com) Operational

Box Platform / API Operational

Content API Operational

Content Preview Operational

Authentication (OAuth 2.0 / JWT) Operational

Search Operational

Uploads/Downloads Operational

Webhooks Operational

Desktop Applications Operational

Box Sync Operational

Box Drive Operational

Box Edit / Tools Operational

Mobile Applications Operational

Preview Operational

Search Operational

Uploads/Downloads Operational

Mobile-Optimized Website (m.box.com) Operational

Box Notes Operational

Web Application Operational

Desktop Client Operational

Box Relay Operational

Relay Tasks, Workflows, and Templates Operational

Relay Workflow API Operational

Partners / Integrations Operational

Microsoft Online Operational

Apple iWork Operational

Box for Salesforce Operational

Google Apps Operational

Box Community and Support Website (community.box.com) Operational

Case Submission Workflow Operational

Blog Posts and Knowledge Articles Operational

Community Forums Operational

Box University Operational

Developer Console / Docs (developer.box.com) Operational

FTP Operational

WebDAV Operational

Box Website Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Oct 16, 2019

No incidents reported today.

Oct 15, 2019

No incidents reported.

Oct 14, 2019

No incidents reported.

Oct 13, 2019

No incidents reported.

Oct 12, 2019

No incidents reported.

Oct 11, 2019

No incidents reported.

Oct 10, 2019

[Major] Issues with Public API, Uploads, and Downloads

Resolved - After further monitoring this incident is now considered resolved. Please reach out to Box Support if you continue to have any issues. https://support.box.com
Oct 10, 20:08 PDT

Monitoring - We have taken steps to remediate the effects of this incident and all Box services are now operational. We are monitoring to ensure there are no further issues . Please reach out to Box Support if you are having any issues. https://support.box.com
Oct 10, 19:15 PDT

Update - We are continuing to investigate this incident on our end. To provide a summary:

The Box API may return an increased number of 503 errors. We are seeing higher instances of this happening with the search endpoint but may occur on all other endpoints.

Email notifications may be delayed.

Box preview fails. This is especially the case for newly uploaded files.

In general, users may experience errors when uploading through Box Services including the Web App, Box Drive, FTP, API, and WebDAV.

The next update will be in 30 minutes if not sooner.
Oct 10, 17:43 PDT

Update - We are continuing to investigate this issue.
Oct 10, 16:55 PDT

Update - In addition to the API, uploads, and downloads - notifications may be delayed for users.
Oct 10, 16:52 PDT

Update - We are continuing to investigate an ongoing issue affecting the Box API including uploads and downloads. Search through the API may also be impacted. We will provide more information as soon as it is available.
Oct 10, 16:41 PDT

Update - We are continuing to investigate this issue.
Oct 10, 16:20 PDT

Investigating - We are currently investigating an ongoing issue affecting the Box API including uploads and downloads. Search through the API may also be impacted. We will provide more information as soon as it is available.
Oct 10, 16:06 PDT

Oct 9, 2019

No incidents reported.

Oct 8, 2019

No incidents reported.

Oct 7, 2019

No incidents reported.

Oct 6, 2019

No incidents reported.

Oct 5, 2019

No incidents reported.

Oct 4, 2019

No incidents reported.

Oct 3, 2019

No incidents reported.

Oct 2, 2019

No incidents reported.