The monitoring period has ended and no further impact has been observed. If you continue to experience any issues, please contact the Box User Services team via https://community.box.com
Dec 7, 15:48 PST
Access to Box has been restored. Box engineering teams are continuing to monitor services to ensure no further impact.
Dec 7, 14:29 PST
Access to Box services may still be intermittent for some users. Box engineering teams have observed a decrease in access issues and are continuing to remediate the issue.
Dec 7, 13:47 PST
Access to Box continues to be intermittent. Box engineering teams are actively mitigating impact to stabilize availability.
Dec 7, 13:31 PST
Access to Box continues to be intermittent. Box engineers are actively isolating the root cause of the issue and working to mitigate impact.
Dec 7, 13:11 PST
Access to Box continues to be intermittent. Box engineers are in the process of investigating this issue.
Dec 7, 12:56 PST
Some users may be experiencing issues while accessing box.com. Our engineering team is currently investigating.
Dec 7, 12:41 PST