Resolved -
After further monitoring, this incident is now considered resolved. Microsoft Office Online and Box Edit has been restored to full functionality.
Jul 16, 14:48 PDT
Monitoring -
Our team has taken steps to remediate this issue and is seeing improvement for the Microsoft Online service and Box Edit.
Jul 16, 14:47 PDT
Identified -
Our team has identified the underlying cause of this issue and is working to take remediating steps.
Jul 16, 14:45 PDT
Update -
We are continuing to investigate this issue.
Jul 16, 14:30 PDT
Investigating -
Box is investigating reports of a momentary issue with Box Edit / Microsoft Office Online. Affected services are subject to change as the investigation continues.
Jul 16, 14:30 PDT
Resolved -
After further monitoring, this incident is now considered resolved. Box Relay has been restored to full functionality. If you continue to experience any issues, please contact Box Support at https://support.box.com.
Jul 14, 23:43 PDT
Monitoring -
A fix has been implemented and we are monitoring the results.
Jul 14, 23:32 PDT
Update -
We are continuing to work on a fix for this issue.
Jul 14, 23:00 PDT
Identified -
Our team has identified the underlying cause of this issue and is working to take remediating steps. We will provide additional updates as they become available.
Jul 14, 21:50 PDT
Investigating -
We are investigating an ongoing issue affecting Box Relay. We will provide additional information as it becomes available.
Jul 14, 21:14 PDT