Status updates may be delayed up to 15 minutes.
Timestamps noted under an update may not reflect actual start/end times.

Please scroll past the table below for planned maintenance notifications.

All Systems Operational
Box Website Operational
Box Notes Operational
Box Sync ? Operational
Content Preview Operational
Content API Operational
View API Operational
Downloads Operational
Uploads Operational
Email Notifications Operational
Search ? Operational
Sharing ? Operational
Mobile Operational
Crocodoc ? Operational
Metadata Operational
WebDAV ? Operational
FTP Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Past Incidents
Aug 30, 2016

No incidents reported today.

Aug 29, 2016

No incidents reported.

Aug 28, 2016

No incidents reported.

Aug 27, 2016
Completed - The scheduled maintenance has been completed.
Aug 27, 18:55 PDT
Scheduled - Box will perform scheduled maintenance to data center infrastructure. The maintenance will start on Saturday, August 27 at 11AM PDT ending by 7PM PDT the same day. We do not anticipate adverse user impact or downtime from this activity. We will use https://status.box.com to communicate any change in status including any Scheduled Downtime during the maintenance window.
Aug 25, 10:12 PDT
Aug 26, 2016
Resolved - The monitoring period has ended and we have confirmed full functionality has returned to the web case submission workflow. Thank you for your patience as we worked to resolve this issue.
Aug 26, 13:02 PDT
Monitoring - The issue impacting the ability to submit cases through the Box Community has been stabilized by our third-party provider. We are continuing to monitor to ensure full resolution.
Aug 26, 11:15 PDT
Update - The third-party provider has isolated the issue in their system and taken steps to remediate. We are seeing the functionality to submit a support case through the Box Community slowly returning and will continue to monitor.
Aug 26, 10:42 PDT
Identified - When attempting to submit a support case through the Box Community, some users may receive an error and will unable to proceed further. This is impacted by a third-party provider outage with whom we are actively engaged to resolve.
Aug 26, 09:00 PDT
Aug 25, 2016

No incidents reported.

Aug 24, 2016

No incidents reported.

Aug 23, 2016

No incidents reported.

Aug 22, 2016
Resolved - The monitoring period for this issue has ended and no further impact has been observed. Please report any outstanding issues to Box User Services via https://community.box.com/help
Aug 22, 18:45 PDT
Monitoring - Box services are now fully operational. This includes FTP, WebDav, Box Notes, Uploads, Content API, Preview, and Mobile. We will continue monitoring this to ensure that no issues arise.
Aug 22, 18:21 PDT
Identified - Some users may be experiencing issues because of degradation of Box services, including Box Notes, Box API, preview, and uploads. Engineers are working on stabilization path.
Aug 22, 17:10 PDT
Aug 21, 2016

No incidents reported.

Aug 20, 2016

No incidents reported.

Aug 19, 2016
Resolved - The monitoring period for this issue has ended and no further impact has been observed. Please report any outstanding issues to Box User Services via https://community.box.com/help
Aug 19, 12:07 PDT
Monitoring - Some users may have experienced latency issues with Box services, including uploads, downloads, and API calls, between 10:57 - 11:31am Pacific today. Our engineering team has stabilized the issue and is monitoring to ensure no further impact.
Aug 19, 10:57 PDT
Aug 18, 2016

No incidents reported.

Aug 17, 2016

No incidents reported.

Aug 16, 2016

No incidents reported.