Status updates may be delayed up to 15 minutes.
Timestamps noted under an update may not reflect actual start/end times.

Please scroll past the table below for planned maintenance notifications.

All Systems Operational
Box Website Operational
Box Notes Operational
Box Sync ? Operational
Content Preview Operational
Content API Operational
View API Operational
Downloads Operational
Uploads Operational
Email Notifications Operational
Search ? Operational
Sharing ? Operational
Mobile Operational
Crocodoc ? Operational
Metadata Operational
WebDAV ? Operational
FTP Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
May 23, 2017

No incidents reported today.

May 22, 2017

No incidents reported.

May 21, 2017

No incidents reported.

May 20, 2017

No incidents reported.

May 19, 2017

No incidents reported.

May 18, 2017

No incidents reported.

May 17, 2017

No incidents reported.

May 16, 2017

No incidents reported.

May 15, 2017

No incidents reported.

May 14, 2017

No incidents reported.

May 13, 2017

No incidents reported.

May 12, 2017

No incidents reported.

May 11, 2017

No incidents reported.

May 10, 2017

No incidents reported.

May 9, 2017
Resolved - Box Engineering has completed all work to resolve the issue and no further impact to the Search service has been observed. If you are still experiencing issues, please contact the Box User Services team via https://community.box.com/help.
May 9, 09:29 PDT
Update - At this time, Search results should be returning without delay. We are continuing to take steps to fully resolve the issue. The next update for this event is planned for Tuesday morning (May 9, 2017) or at the next significant change in status.
May 8, 18:07 PDT
Update - Box Engineering has completed steps to remediate the Search issue and we are seeing a decline in Search delays.

We are continuing to take steps to fully resolve the issue before moving into a monitoring state.
May 8, 12:33 PDT
Update - Box Engineering is continuing to take steps to remediate the Search issue and restore full functionality.
May 8, 11:11 PDT
Identified - Box Engineering has identified the cause of the Search issues and are taking steps to remediate impact. Search results may continue to be delayed at this time.
May 8, 09:09 PDT
Investigating - Box Engineering is currently investigating issue with the Search service. Users may see delays with retrieving search results within the Box web application, or errors when searching via the Content API.
May 8, 09:02 PDT