On October 1, 2018 Box changed the methodology for sharing service updates to include issues with minor customer impact in an effort to provide greater transparency and faster notifications. Read about the changes here...

All Systems Operational
Box Web Application ? Operational
Login/SSO Operational
Uploads/Downloads Operational
Collaboration Operational
Search Operational
Preview Operational
Sharing (Shared Links) Operational
Email Notifications Operational
Admin Console & Functionality Operational
Governance (Retention, Legal Holds) Operational
Workflows and Automations Operational
Comments and Tasks Operational
Accessible Site (a.box.com) Operational
Box Platform / API Operational
Content API Operational
Content Preview ? Operational
Authentication (OAuth 2.0 / JWT) Operational
Search Operational
Uploads/Downloads Operational
Webhooks Operational
Desktop Applications Operational
Login/SSO Operational
Box Sync ? Operational
Box Drive ? Operational
Box Edit / Tools Operational
Mobile Applications Operational
Login/SSO Operational
Preview Operational
Search Operational
Uploads/Downloads Operational
Mobile-Optimized Website (m.box.com) Operational
Box Notes Operational
Web Application Operational
Desktop Client Operational
Box Relay Operational
Relay Tasks, Workflows, and Templates Operational
Relay Workflow API Operational
Partners / Integrations ? Operational
Microsoft Online Operational
Apple iWork Operational
Box for Salesforce Operational
Google Apps Operational
Box Community and Support Website (community.box.com) Operational
Case Submission Workflow Operational
Blog Posts and Knowledge Articles Operational
Community Forums Operational
Box University Operational
Developer Console / Docs (developer.box.com) ? Operational
FTP ? Operational
WebDAV Operational
Box Website ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
May 26, 2019

No incidents reported today.

May 25, 2019

No incidents reported.

May 24, 2019

No incidents reported.

May 23, 2019

No incidents reported.

May 22, 2019
[Minor] Issue with Notes, Uploads, and Downloads
Resolved - No further impact has been observed and we are considering the issue fully resolved. If you experience any new errors, let us know at https://support.box.com.
May 22, 06:03 PDT
Monitoring - We have completed steps to remediate the issue and no impact has been observed after approximately 5:40 AM Pacific time. We are continuing to monitor the status of the affected services to ensure that no further impact is observed.
May 22, 05:45 PDT
Identified - We have identified the cause for the issue and are taking actions to remediate the remaining impact. Users may continue to observe increased latencies or errors with uploads and downloads to Box. We will continue to provide updates as soon as they are available.
May 22, 05:16 PDT
Update - We are continuing to investigate the issue affecting Box Notes, Uploads, and Downloads. The overall impact began at approximately 3:20 AM Pacific time. Initially, a small subset of users (<10%) may have observed errors or reconnections while attempting to edit existing Box Notes. The impact to Notes has since recovered. We are continuing to observe decreased rates of successful uploads and downloads, as well as an increase in errors returned by uploads and downloads. We will continue to provide updates as soon as they are available.
May 22, 04:47 PDT
Investigating - We are currently investigating an issue affecting Box Notes as well as Uploads and Downloads. Users may see errors while uploading or downloading through the Box Web App, through the Box API, or while loading or creating Box Notes. We will provide more information as it becomes available.
May 22, 03:57 PDT
May 21, 2019

No incidents reported.

May 20, 2019

No incidents reported.

May 19, 2019

No incidents reported.

May 18, 2019

No incidents reported.

May 17, 2019

No incidents reported.

May 16, 2019

No incidents reported.

May 15, 2019

No incidents reported.

May 14, 2019

No incidents reported.

May 13, 2019

No incidents reported.

May 12, 2019

No incidents reported.

← Incident History Powered by Statuspage