Status updates may be delayed up to 15 minutes.
Timestamps noted under an update may not reflect actual start/end times.

Please scroll past the table below for planned maintenance notifications.

All Systems Operational
Box Website Operational
Box Notes Operational
Box Sync ? Operational
Content Preview Operational
Content API Operational
View API Operational
Downloads Operational
Uploads Operational
Email Notifications Operational
Search ? Operational
Sharing ? Operational
Mobile Operational
Crocodoc ? Operational
Metadata Operational
WebDAV ? Operational
FTP Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Sep 28, 2016

No incidents reported today.

Sep 27, 2016

No incidents reported.

Sep 26, 2016

No incidents reported.

Sep 25, 2016

No incidents reported.

Sep 24, 2016

No incidents reported.

Sep 23, 2016

No incidents reported.

Sep 22, 2016

No incidents reported.

Sep 21, 2016
Resolved - We have resolved all issues related to viewing cases in the Box Community. Thank you for your patience as we worked to resolve this issue.
Sep 21, 20:04 PDT
Identified - Working with our third-party provider, we have identified the source of the issue preventing the viewing of cases within the Box Community. We are executing a plan to restore access to this functionality as soon as possible.
Sep 21, 19:04 PDT
Update - While new case submissions are no longer impacted, we continue to work with a third-party service to remediate issues viewing cases in the Box Community.
Sep 21, 13:05 PDT
Investigating - When attempting to view an existing or submit a new support case through the Box Community, some users may receive an error and will unable to proceed further. This is directly impacted by an issue with a third-party provider with whom we are actively engaged to resolve.
Sep 21, 08:05 PDT
Sep 20, 2016

No incidents reported.

Sep 19, 2016

No incidents reported.

Sep 18, 2016

No incidents reported.

Sep 17, 2016

No incidents reported.

Sep 16, 2016

No incidents reported.

Sep 15, 2016

No incidents reported.

Sep 14, 2016

No incidents reported.