Resolved -
After further monitoring, this incident is now considered resolved. Box Relay Services have been restored to full functionality. If you continue to experience any issues, please contact Box Support at https://support.box.com.
Sep 13, 22:40 PDT
Update -
Our team has taken further steps to remediate this issue. Existing Relay workflows will continue to be processed, however users will be unable to create any new scheduled workflows until further notice. We will continue to provide updates as they become available.
Sep 13, 18:54 PDT
Update -
Our team is continuing to monitor for any additional impact. We will continue to provide updates as they become available.
Sep 13, 16:39 PDT
Update -
Our team is continuing to monitor for any additional impact. We will continue to provide updates as they become available.
Sep 13, 13:50 PDT
Monitoring -
Our team has taken steps to remediate this issue and we are starting to see improvements to Relay. We are continuing to monitor for any additional impact.
Sep 13, 10:03 PDT
Identified -
We are continuing to work on a fix for this issue.
Sep 13, 09:28 PDT
Update -
Our team are still investigating an issue regarding Box Relay. Users may observe delays in their Box Relay workflows. We will provide additional information as it becomes available.
Sep 13, 05:42 PDT
Investigating -
Our team is investigating an issue regarding Box Relay. Users may observe delays in their Box Relay workflows. We will provide additional information as it becomes available.
Sep 13, 04:52 PDT
Identified -
Users may observe delays in their Box Relay workflows. We're expecting this to be resolved within the next three hours.
Sep 13, 03:53 PDT