Box Status

Status updates may be delayed up to 15 minutes.
Timestamps noted under an update may not reflect actual start/end times.

Please scroll past the table below for planned maintenance notifications.

All Systems Operational

Box Website Operational

Box Notes Operational

Box Sync Operational

Content Preview Operational

Content API Operational

View API Operational

Downloads Operational

Uploads Operational

Email Notifications Operational

Search Operational

Sharing Operational

Mobile Operational

Crocodoc Operational

Metadata Operational

WebDAV Operational

FTP Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Jun 24, 2017

No incidents reported today.

Jun 23, 2017

No incidents reported.

Jun 22, 2017

Some Internet Explorer users may be experiencing issues with Content Preview

Resolved - The monitoring period for this issue has ended and no further impact has been observed. If you continue to see issues using Box.com with Internet Explorer, please contact our Box User Services team at https://community.box.com/help.
Jun 22, 18:00 PDT

Monitoring - Box Engineering has identified and remediated the issue. Content Previews and other webapp functionality should be working now for Internet Explorer users. We will monitor to ensure no further impact.
Jun 22, 17:38 PDT

Investigating - Some Box users using Internet Explorer may be experiencing issues with Content Preview and other webapp actions. Box Engineering is currently investigating the cause of the problem.
Jun 22, 17:05 PDT

Some users may be unable to create new Application and Managed Users

Resolved - The monitoring period for this issue has ended and no further impact has been observed. If you continue to experience any issues creating Box users, please contact the Box User Services team at https://community.box.com/help.
Jun 22, 12:08 PDT

Monitoring - Box Engineering has pushed a fix for the user creation issues and are monitoring to ensure no further impact.
Jun 22, 11:04 PDT

Update - Box Engineering is continuing efforts to remediate this issue. Impact analysis has determined the issue extends beyond just Application User creation and also impacts the ability to create new Managed Users within an Enterprise.
Jun 22, 10:41 PDT

Identified - Box Engineers have identified the cause of issue related to the inability to create new App Users. They are actively taking steps to remediate.
Jun 22, 10:02 PDT

Investigating - Box Engineering is currently investigating an issue concerning the creation of new Application Users on the Box Platform. Developers may see a 500 response returned from the Box API when attempting to create a new App User.
Jun 22, 08:49 PDT

Jun 21, 2017

No incidents reported.

Jun 20, 2017

No incidents reported.

Jun 19, 2017

No incidents reported.

Jun 18, 2017

No incidents reported.

Jun 17, 2017

No incidents reported.

Jun 16, 2017

No incidents reported.

Jun 15, 2017

Some Users May Experience Issues Logging Into Box

Resolved - The monitoring period has ended and no further impact has been observed. If you continue to experience any issues, please contact the Box User Services team via https://community.box.com/help.
Jun 15, 15:51 PDT

Monitoring - Box Engineers have pushed a fix, and are monitoring to ensure there is no further impact.
Jun 15, 15:05 PDT

Identified - Box Engineers have identified the source of the issue and are working to remediate.
Jun 15, 14:41 PDT

Investigating - Box Engineering is investigating an issue that may prevent some users from being able to login to their account.
Jun 15, 14:11 PDT

Jun 14, 2017

No incidents reported.

Jun 13, 2017

No incidents reported.

Jun 12, 2017

No incidents reported.

Jun 11, 2017

No incidents reported.

Jun 10, 2017

No incidents reported.