Box Status

For more information about our Incident Response and Communications please read this support article.

We also maintain a list of Known Product Issues separate from this site here.

All Systems Operational

Box Web Application Operational

Uploads/Downloads Operational

Collaboration Operational

Search Operational

Preview Operational

Sharing (Shared Links) Operational

Email Notifications Operational

Admin Console & Functionality Operational

Governance (Retention, Legal Holds) Operational

Workflows and Automations Operational

Comments and Tasks Operational

Accessible Site (a.box.com) Operational

Box Platform / API Operational

Content API Operational

Content Preview Operational

Authentication (OAuth 2.0 / JWT) Operational

Search Operational

Uploads/Downloads Operational

Webhooks Operational

Desktop Applications Operational

Box Sync Operational

Box Drive Operational

Box Edit / Tools Operational

Mobile Applications Operational

Preview Operational

Search Operational

Uploads/Downloads Operational

Mobile-Optimized Website (m.box.com) Operational

Box Notes Operational

Web Application Operational

Desktop Client Operational

Box Relay Operational

Partners / Integrations Operational

Microsoft Online Operational

Apple iWork Operational

Box for Salesforce Operational

Google Apps Operational

NetSuite Operational

Box Community and Support Website (community.box.com) Operational

Case Submission Workflow Operational

Blog Posts and Knowledge Articles Operational

Community Forums Operational

Box University Operational

Developer Console / Docs (developer.box.com) Operational

FTP Operational

Box Website Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Sep 20, 2021

No incidents reported today.

Sep 19, 2021

No incidents reported.

Sep 18, 2021

No incidents reported.

Sep 17, 2021

No incidents reported.

Sep 16, 2021

No incidents reported.

Sep 15, 2021

No incidents reported.

Sep 14, 2021

No incidents reported.

Sep 13, 2021

No incidents reported.

Sep 12, 2021

No incidents reported.

Sep 11, 2021

[Major] Issue delayed information in Admin Reports

Resolved - After further monitoring, this incident is now considered resolved. Box services have been restored to full functionality. Please contact Box Support at https://support.box.com/ if you continue to experience any issues.
Sep 11, 13:03 PDT

Monitoring - A fix has been implemented for the delayed information. We are seeing recovery in regards to the Reports being generated when exporting. We will continue to monitor the issue to assure full recovery.
Sep 11, 09:03 PDT

Identified - We are continuing to work on this issue. We'll provide another update later today at 9:00 pm Pacific or at the next change in status.
Sep 10, 16:22 PDT

Update - A fix has been implemented for the delayed information. We are seeing some recover in regards to the Reports being generated when exporting. We will continue to monitor the issue to assure recovery.
Sep 9, 21:13 PDT

Monitoring - A fix has been implemented for the delayed information. We are seeing some recover in regards to the Reports being generated when exporting. We will continue to monitor the issue to assure recovery.
Sep 9, 20:21 PDT

Identified - We are currently investigating an issue that is impacting information in exported reporting on the new Data Platform (https://support.box.com/hc/en-us/articles/360056766673-Viewing-Report-Status). Users may not see recent information for reports. Information can still be found by running the report as 'view' or accessing through Events API stream. We will return with more information soon.
Sep 9, 15:50 PDT

Sep 10, 2021

Sep 9, 2021

Sep 8, 2021

No incidents reported.

Sep 7, 2021

No incidents reported.

Sep 6, 2021

No incidents reported.