Box Status

For more information about our Incident Response and Communications please read this support article.

We also maintain a list of Known Product Issues separate from this site here.

All Systems Operational

Box Web Application Operational

Uploads/Downloads Operational

Collaboration Operational

Search Operational

Preview Operational

Sharing (Shared Links) Operational

Email Notifications Operational

Admin Console & Functionality Operational

Governance (Retention, Legal Holds) Operational

Workflows and Automations Operational

Comments and Tasks Operational

Accessible Site (a.box.com) Operational

Box Sign Operational

Box Platform / API Operational

Content API Operational

Content Preview Operational

Authentication (OAuth 2.0 / JWT) Operational

Search Operational

Uploads/Downloads Operational

Webhooks Operational

Box Embed Widget Operational

Box Sign Operational

Desktop Applications Operational

Box Sync Operational

Box Drive Operational

Box Edit / Tools Operational

Mobile Applications Operational

Preview Operational

Search Operational

Uploads/Downloads Operational

Mobile-Optimized Website (m.box.com) Operational

Box Notes Operational

Web Application Operational

Desktop Client Operational

Box Relay Operational

Partners / Integrations Operational

Microsoft Online Operational

Apple iWork Operational

Box for Salesforce Operational

Google Apps Operational

NetSuite Operational

Box Community and Support Website (community.box.com) Operational

Case Submission Workflow Operational

Blog Posts and Knowledge Articles Operational

Community Forums Operational

Box University Operational

Developer Console / Docs (developer.box.com) Operational

FTP Operational

Box Website Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

May 22, 2022

No incidents reported today.

May 21, 2022

No incidents reported.

May 20, 2022

No incidents reported.

May 19, 2022

[Minor] Errors returned from search

Resolved - We have completed the extended monitoring period and are considering the issue resolved. If you experience any new issues with search, please reach out to the Box Support team at https://support.box.com.
May 19, 01:10 PDT

Monitoring - Box Engineering has resolved the issue concerning the Box Search service and are now monitoring to ensure no further impact is observed.
May 19, 00:15 PDT

Identified - Box Engineering has identified the issue concerning the Box Search service and is working to remediate the issue. Some users may see their search is returning the expected results now.
May 18, 23:58 PDT

Investigating - Box Engineering is currently investigating an issue with the Box Search service. Users may see issues searching their Box content. Webapp users may see a "Sorry, there was an error performing the search. There is a problem with search right now.” message.
May 18, 23:52 PDT

May 18, 2022

May 17, 2022

[Major] Issue with Uploads, Downloads, Logins, and Public API

Resolved - From approximately 11:07 AM to 11:14 AM US Pacific time, customers may have experienced issues with Box’s uploads, downloads, logins, and public API. Our systems automatically detected and corrected the underlying issue. If you are experiencing any issues with these services, please contact Box Support at https://support.box.com.
May 17, 11:00 PDT

May 16, 2022

No incidents reported.

May 15, 2022

No incidents reported.

May 14, 2022

No incidents reported.

May 13, 2022

No incidents reported.

May 12, 2022

No incidents reported.

May 11, 2022

No incidents reported.

May 10, 2022

No incidents reported.

May 9, 2022

No incidents reported.

May 8, 2022

No incidents reported.