On October 1, 2018 Box changed the methodology for sharing service updates to include issues with minor customer impact in an effort to provide greater transparency and faster notifications. Read about the changes here...
Investigating - We are investigating reports of issues accessing Box in China. At this time, we believe this to be a localized ISP issue in the region. Problems include slower connectivity to the Box Web Application, Syncing with Box Drive and Box Sync, downloading content with Box Tools, and both Preview and Download functionality on the Box Web Application. We are investigating further, but this appears to be an ISP issue and not something in our control right now.
Jun 11, 11:15 PDT
Jun 11, 11:15 PDT
Box Web Application
?
Operational
Login/SSO
Operational
Uploads/Downloads
Operational
Collaboration
Operational
Search
Operational
Preview
Operational
Sharing (Shared Links)
Operational
Email Notifications
Operational
Admin Console & Functionality
Operational
Governance (Retention, Legal Holds)
Operational
Workflows and Automations
Operational
Comments and Tasks
Operational
Accessible Site (a.box.com)
Operational
Box Platform / API
Operational
Content API
Operational
Content Preview
?
Operational
Authentication (OAuth 2.0 / JWT)
Operational
Search
Operational
Uploads/Downloads
Operational
Webhooks
Operational
Desktop Applications
Operational
Login/SSO
Operational
Box Sync
?
Operational
Box Drive
?
Operational
Box Edit / Tools
Operational
Mobile Applications
Operational
Login/SSO
Operational
Preview
Operational
Search
Operational
Uploads/Downloads
Operational
Mobile-Optimized Website (m.box.com)
Operational
Box Notes
Operational
Web Application
Operational
Desktop Client
Operational
Box Relay
Operational
Relay Tasks, Workflows, and Templates
Operational
Relay Workflow API
Operational
Partners / Integrations
?
Operational
Microsoft Online
Operational
Apple iWork
Operational
Box for Salesforce
Operational
Google Apps
Operational
Box Community and Support Website (community.box.com)
Operational
Case Submission Workflow
Operational
Blog Posts and Knowledge Articles
Operational
Community Forums
Operational
Box University
Operational
Developer Console / Docs (developer.box.com)
?
Operational
FTP
?
Operational
WebDAV
Operational
Box Website
?
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance