Status updates may be delayed up to 15 minutes.
Timestamps noted under an update may not reflect actual start/end times.

Please scroll past the table below for planned maintenance notifications.

All Systems Operational
Box Website Operational
Box Notes Operational
Box Sync ? Operational
Content Preview Operational
Content API Operational
View API Operational
Downloads Operational
Uploads Operational
Email Notifications Operational
Search ? Operational
Sharing ? Operational
Mobile Operational
Crocodoc ? Operational
Metadata Operational
WebDAV ? Operational
FTP Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Jun 24, 2017

No incidents reported today.

Jun 23, 2017

No incidents reported.

Jun 22, 2017
Resolved - The monitoring period for this issue has ended and no further impact has been observed. If you continue to see issues using Box.com with Internet Explorer, please contact our Box User Services team at https://community.box.com/help.
Jun 22, 18:00 PDT
Monitoring - Box Engineering has identified and remediated the issue. Content Previews and other webapp functionality should be working now for Internet Explorer users. We will monitor to ensure no further impact.
Jun 22, 17:38 PDT
Investigating - Some Box users using Internet Explorer may be experiencing issues with Content Preview and other webapp actions. Box Engineering is currently investigating the cause of the problem.
Jun 22, 17:05 PDT
Resolved - The monitoring period for this issue has ended and no further impact has been observed. If you continue to experience any issues creating Box users, please contact the Box User Services team at https://community.box.com/help.
Jun 22, 12:08 PDT
Monitoring - Box Engineering has pushed a fix for the user creation issues and are monitoring to ensure no further impact.
Jun 22, 11:04 PDT
Update - Box Engineering is continuing efforts to remediate this issue. Impact analysis has determined the issue extends beyond just Application User creation and also impacts the ability to create new Managed Users within an Enterprise.
Jun 22, 10:41 PDT
Identified - Box Engineers have identified the cause of issue related to the inability to create new App Users. They are actively taking steps to remediate.
Jun 22, 10:02 PDT
Investigating - Box Engineering is currently investigating an issue concerning the creation of new Application Users on the Box Platform. Developers may see a 500 response returned from the Box API when attempting to create a new App User.
Jun 22, 08:49 PDT
Jun 21, 2017

No incidents reported.

Jun 20, 2017

No incidents reported.

Jun 19, 2017

No incidents reported.

Jun 18, 2017

No incidents reported.

Jun 17, 2017

No incidents reported.

Jun 16, 2017

No incidents reported.

Jun 15, 2017
Resolved - The monitoring period has ended and no further impact has been observed. If you continue to experience any issues, please contact the Box User Services team via https://community.box.com/help.
Jun 15, 15:51 PDT
Monitoring - Box Engineers have pushed a fix, and are monitoring to ensure there is no further impact.
Jun 15, 15:05 PDT
Identified - Box Engineers have identified the source of the issue and are working to remediate.
Jun 15, 14:41 PDT
Investigating - Box Engineering is investigating an issue that may prevent some users from being able to login to their account.
Jun 15, 14:11 PDT
Jun 14, 2017

No incidents reported.

Jun 13, 2017

No incidents reported.

Jun 12, 2017

No incidents reported.

Jun 11, 2017

No incidents reported.

Jun 10, 2017

No incidents reported.