Status updates may be delayed up to 15 minutes.
Timestamps noted under an update may not reflect actual start/end times.

Please scroll past the table below for planned maintenance notifications.

All Systems Operational
Box Website Operational
Box Notes Operational
Box Sync ? Operational
Content Preview Operational
Content API Operational
View API Operational
Downloads Operational
Uploads Operational
Email Notifications Operational
Search ? Operational
Sharing ? Operational
Mobile Operational
Crocodoc ? Operational
Metadata Operational
WebDAV ? Operational
FTP Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Apr 24, 2017

No incidents reported today.

Apr 23, 2017

No incidents reported.

Apr 22, 2017

No incidents reported.

Apr 21, 2017

No incidents reported.

Apr 20, 2017

No incidents reported.

Apr 19, 2017

No incidents reported.

Apr 18, 2017
Resolved - The monitoring period has ended and no further impact to the affected service has been observed. If you're still experiencing any Search issues, please contact the Box User Services team via https://community.box.com/help
Apr 18, 09:58 PDT
Monitoring - Box Engineering has identified the cause of the issues and has taken steps to remediate impact to affected services. Box Engineering is currently monitoring to ensure no further impact is observed.
Apr 18, 09:43 PDT
Identified - Box Engineers have isolated the cause of the issue with Search and are implementing actions to restore stability.
Apr 18, 09:04 PDT
Investigating - Box Engineering is currently investigating issue with the Search service. Users may see the error message "There was a problem searching. Please try again later." Similarly, queries against the Search API endpoint will return a 200 response and not return any results.
Apr 18, 08:42 PDT
Apr 17, 2017

No incidents reported.

Apr 16, 2017

No incidents reported.

Apr 15, 2017

No incidents reported.

Apr 14, 2017

No incidents reported.

Apr 13, 2017

No incidents reported.

Apr 12, 2017

No incidents reported.

Apr 11, 2017
Resolved - The monitoring period has ended and no further impact to the affected service has been observed. If you're still experiencing any Search issues, please contact the Box User Services team via https://community.box.com/help
Apr 11, 10:07 PDT
Monitoring - Box Engineering has identified the cause of the issues and has taken steps to remediate impact to affected services. Box Engineering is currently monitoring to ensure no further impact is observed.
Apr 11, 09:27 PDT
Identified - Box Engineers have isolated the cause of the issue with Search and are implementing actions to restore stability.
Apr 11, 09:08 PDT
Investigating - Box Engineering is currently investigating issue with the Search service. Users may see the error message "There was a problem searching. Please try again later." Similarly, queries against the Search API endpoint will return a 200 response and not return any results.
Apr 11, 08:48 PDT
Apr 10, 2017

No incidents reported.