Status updates may be delayed up to 15 minutes.
Timestamps noted under an update may not reflect actual start/end times.

Please scroll past the table below for planned maintenance notifications.

All Systems Operational
Box Website Operational
Box Notes Operational
Box Sync ? Operational
Content Preview Operational
Content API Operational
View API Operational
Downloads Operational
Uploads Operational
Email Notifications Operational
Search ? Operational
Sharing ? Operational
Mobile Operational
Crocodoc ? Operational
Metadata Operational
WebDAV ? Operational
FTP Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Jan 24, 2017
Resolved - The monitoring period has ended and no further impact has been observed. If you continue to experience any issues, please contact the Box User Services team via https://community.box.com/help
Jan 24, 01:38 PST
Monitoring - Box engineers have remediated the issue, and all actions should be working as expected. Box engineering teams are continuing to monitor services to ensure no further impact.
Jan 24, 01:13 PST
Investigating - Box Engineers are investigating an issue that may cause errors when attempting to create new items within Box. This includes new files (including Box Notes), new folders, new users, new groups, and new previews.
Jan 24, 22:16 PST
Jan 23, 2017

No incidents reported.

Jan 22, 2017

No incidents reported.

Jan 21, 2017

No incidents reported.

Jan 20, 2017

No incidents reported.

Jan 19, 2017

No incidents reported.

Jan 18, 2017
Resolved - The monitoring period has ended and no further impact has been observed. If you continue to experience any issues, please contact the Box User Services team via https://community.box.com/help
Jan 18, 19:30 PST
Monitoring - Creating shared links and adding images to Box Notes has been restored. Box engineering teams are continuing to monitor services to ensure no further impact.
Jan 18, 17:41 PST
Identified - Users may also have difficulty adding images to Box Notes.
Jan 18, 16:35 PST
Investigating - We are investigating reports of customers not being able to create shared links.
Jan 18, 16:10 PST
Jan 17, 2017

No incidents reported.

Jan 16, 2017

No incidents reported.

Jan 15, 2017

No incidents reported.

Jan 14, 2017

No incidents reported.

Jan 13, 2017

No incidents reported.

Jan 12, 2017

No incidents reported.

Jan 11, 2017

No incidents reported.

Jan 10, 2017
Resolved - The monitoring period has ended and no further impact has been observed. If you continue to experience any issues, please contact the Box User Services team via https://community.box.com
Jan 10, 15:04 PST
Monitoring - Box Engineers have remediated the issue, and sign ups should be working again as expected. We will monitor to ensure no further issues.
Jan 10, 14:43 PST
Identified - New users signing up for Box may be unable to sign up. Our engineers have identified the issue and are working to resolve it.
Jan 10, 14:27 PST
Investigating - New users signing up for Box may be unable to sign up. Our engineers are currently investigating the issue.
Jan 10, 14:12 PST