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Incident Report for Box
The monitoring period for this issue has ended and no further impact has been observed. If you continue to see any issues, please contact our Box User Services team at
Posted 9 months ago. Dec 04, 2017 - 14:05 PST
Box Engineers have identified the root cause of this incident and have taken immediate steps to remediate. All customers should be able to access Box at this time. Engineering will continue to monitor to ensure no further impact is observed before declaring this as resolved.
Posted 9 months ago. Dec 04, 2017 - 13:35 PST
Box Engineering is investigating an issue related to intermittent connectivity issues to Box. Impacted users may find the Box Web Application and API non-responsive or returning 500 errors.
Posted 9 months ago. Dec 04, 2017 - 13:27 PST
This incident affected: Box Web Application and Content API.