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Box Engineers have identified the root cause of this incident and have taken immediate steps to remediate. All customers should be able to access Box at this time. Engineering will continue to monitor to ensure no further impact is observed before declaring this as resolved.
Posted 11 months ago. Dec 04, 2017 - 13:35 PST
Box Engineering is investigating an issue related to intermittent connectivity issues to Box. Impacted users may find the Box Web Application and API non-responsive or returning 500 errors.
Posted 11 months ago. Dec 04, 2017 - 13:27 PST
This incident affected: Box Platform / API (Content API).