For more information about our Incident Response and Communications please read this support article.

We also maintain a list of Known Product Issues separate from this site here.

[Major] Latency with Some Box Services
Incident Report for Box
From approximately 10:30AM-11:37AM PT, users may have experienced intermittent issues loading some Box services including the Admin Console, Collections, Annotations, File Request Links, Notification Center, and Relay. This issue was automatically detected by our internal monitoring and a fix was implemented. If you are still experiencing any issues with these services, please contact Box Support via
Posted Nov 23, 2022 - 10:30 PST