Users May See An Error When Trying To Search For Content In Box

For more information about our Incident Response and Communications please read this support article.

We also maintain a list of Known Product Issues separate from this site here.

Incident Report for Box

Resolved

Box Engineers have found and resolved the issue. If you're still experiencing issues with search, please contact the Box User Services team via https://community.box.com/help

Posted Feb 21, 2017 - 10:53 PST

Investigating

Box Engineers are looking into an issue that is causing some users to see an issue when searching for content in Box. Please note that this may impact search results both through the Web Application and API.

Posted Feb 21, 2017 - 09:05 PST