[Critical] Issues Opening Box Notes

For more information about our Incident Response and Communications please read this support article.

We also maintain a list of Known Product Issues separate from this site here.

Incident Report for Box

Resolved

After further monitoring, this incident is now considered resolved at 7:38am US Pacific Time. Box services have been restored to full functionality. Please contact Box Support at https://support.box.com/ if you continue to experience any issues.

Posted Sep 18, 2023 - 07:53 PDT

Monitoring

We are Monitoring an issue affecting the loading of Box Notes. We will provide more information as soon as it is available.

Posted Sep 18, 2023 - 07:15 PDT

This incident affected: Box Notes (Web Application).