For more information about our Incident Response and Communications please read this support article.

We also maintain a list of Known Product Issues separate from this site here.

Issue with accessing, Community Site, and Submitting of tickets
Incident Report for Box
From approximately 11:28 PM to 12:10 AM US Pacific time, our Community Site, the Community and Support Site at was experiencing issues resulting in the degradation of our support channel workflows and ability to post updates in our Community Forums. We are monitoring resolution with a third-party vendor and have confirmed the issue is no longer happening. We apologize for any inconvenience.
Posted Jun 20, 2022 - 23:30 PDT