The monitoring period has ended and no further impact has been observed. If you continue to experience any issues, please contact the Box User Services team via https://community.box.com/help
Posted 6 months ago. Jan 24, 2017 - 01:38 PST
Box engineers have remediated the issue, and all actions should be working as expected. Box engineering teams are continuing to monitor services to ensure no further impact.
Posted 6 months ago. Jan 24, 2017 - 01:13 PST
Box Engineers are investigating an issue that may cause errors when attempting to create new items within Box. This includes new files (including Box Notes), new folders, new users, new groups, and new previews.
Posted 6 months ago. Jan 23, 2017 - 22:16 PST
This incident affected: Box Website, Box Notes, Content Preview, Content API, Downloads, and Uploads.