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Users are unable to rename files on the "All Files" page
Incident Report for Box
This issue has been resolved. We have not observed any further issues. If you experience any problems, please reach out to us at
Posted about 2 years ago. Mar 02, 2016 - 20:18 PST
Files cannot be renamed in the root directory. A temporary workaround is to move the respective file into a subfolder, rename it, then move it back to the "All Files" page. We are currently investigating this issue.
Posted about 2 years ago. Feb 29, 2016 - 15:59 PST
This incident affected: Box Web Application and Content API.