Users are unable to rename files on the "All Files" page

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Incident Report for Box

Resolved

This issue has been resolved. We have not observed any further issues. If you experience any problems, please reach out to us at https://support.box.com

Posted Mar 02, 2016 - 20:18 PST

Investigating

Files cannot be renamed in the root directory. A temporary workaround is to move the respective file into a subfolder, rename it, then move it back to the "All Files" page. We are currently investigating this issue.

Posted Feb 29, 2016 - 15:59 PST

This incident affected: Box Platform / API (Content API).