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Email Delivery May Be Delayed for Some Users

Incident Report for Box

Resolved

The monitoring period has ended and no further impact has been observed. If you continue to experience any issues, please contact the Box User Services team via https://community.box.com

Posted Jan 03, 2017 - 07:10 PST

Monitoring

Box Engineers have remediated the issue, and emails should be working again as expected. We will monitor to ensure no further issues.

Posted Jan 03, 2017 - 05:49 PST

Identified

Some users may be experiencing delays in email delivery, our engineers have identified the issue and are working to resolve it.

Posted Jan 02, 2017 - 16:10 PST

This incident affected: Box Web Application (Email Notifications).