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[Critical] Issues with Multiple Box Services

Incident Report for Box

Resolved

After further monitoring, this incident is now considered resolved. Box services have been restored to full functionality. Please contact Box Support at https://support.box.com/ if you continue to experience any issues.

Posted Feb 24, 2026 - 08:07 PST

Monitoring

Our team has taken steps to remediate this issue and is seeing improvement for the impacted services. We are continuing to monitor for any additional impact.

Posted Feb 24, 2026 - 06:59 PST

This incident affected: Box Web Application (Login/SSO, Uploads/Downloads, Box Sign).