On October 1, 2018 Box changed the methodology for sharing service updates to include issues with minor customer impact in an effort to provide greater transparency and faster notifications. Read about the changes here...
The monitoring period has ended, and no further impact has been observed. If you continue to experience any further issues with Box Notes, please contact us at https://support.box.com
Posted 4 months ago. Aug 07, 2018 - 13:23 PDT
We are continuing to monitor for any further issues.
Posted 4 months ago. Aug 07, 2018 - 12:52 PDT
The Recent and Favorites sections of Box Notes are now loading as expected. We are currently monitoring to ensure no further impact is observed.
Posted 4 months ago. Aug 07, 2018 - 12:51 PDT
We are currently investigating an issue affecting the Recents and Favorites sections for Box Notes. Some users may see these sections are slow to load when in a Box Note. Loading of the Box Note content itself is not affected nor are the regular web app (Box.com) Recents or Favorites pages affected.