For more information about our Incident Response and Communications please read this support article.

We also maintain a list of Known Product Issues separate from this site here.

Intermittent preview errors.
Incident Report for Box
Resolved
As of 12:12 PDT, the issue with preview is now resolved.
Posted Sep 16, 2014 - 12:43 PDT
Monitoring
Some users may have experienced intermittent errors with the preview service.
Posted Sep 16, 2014 - 12:23 PDT
This incident affected: Box Platform / API (Content Preview).