For more information about our Incident Response and Communications please read this support article.

We also maintain a list of Known Product Issues separate from this site here.

[Minor] Issues with Uploads
Incident Report for Box
Resolved
The issue has been resolved and we are taking steps to prevent the issue moving forward. No further impact was observed outside of the timeframe. If you receive any new issues, please let us know at https://support.box.com.
Posted Oct 04, 2018 - 12:08 PDT
Update
We are continuing to investigate this issue.
Posted Oct 04, 2018 - 11:31 PDT
Investigating
Between 11:16 AM US Pacific and 11:20 AM US Pacific, we observed a significant drop in successful upload throughput. We are investigating this potential issue at this time. Users should no longer see any impact at this time.
Posted Oct 04, 2018 - 11:30 PDT
This incident affected: Box Web Application (Uploads/Downloads), Mobile Applications (Uploads/Downloads), Box Platform / API (Uploads/Downloads), and FTP.
← Current Status Powered by Atlassian Statuspage