For more information about our Incident Response and Communications please read this support article.

We also maintain a list of Known Product Issues separate from this site here.

Some users may experience increased latencies for uploads and downloads
Incident Report for Box
Resolved
Box engineering has confirmed all issues have been resolved. If you continue to experience any issues, please contact the Box User Services team at https://community.box.com/help.
Posted Oct 11, 2017 - 12:38 PDT
Monitoring
Box engineering has identified and remediated an issue with our uploads and downloads services. Users may have experienced increased latencies for uploads and downloads. We are currently monitoring all services to ensure no further impact is observed.
Posted Oct 11, 2017 - 12:18 PDT