After further monitoring, this incident is now considered resolved. If you continue to experience any issues, please contact Box Support at https://support.box.com.
Posted Aug 24, 2026 - 15:03 PDT
Update
Our team has taken steps to remediate this issue and is seeing improvement for the Upload service. We are continuing to monitor for any additional impact.
Posted Aug 24, 2026 - 14:29 PDT
Monitoring
Our team is investigating an issue with Uploads. Users may see errors or slowness when attempting to upload items to Box. We will provide additional information as it becomes available.
Posted Aug 24, 2026 - 14:29 PDT
Update
Our team has taken steps to remediate this issue and is seeing improvement for the Upload service. We are continuing to monitor for any additional impact.
Posted Aug 24, 2026 - 14:29 PDT
Identified
Our team has identified the underlying cause of this issue and is working to take remediating steps. We will provide additional updates as they become available.
Posted Aug 24, 2026 - 14:26 PDT
Investigating
Our team is investigating an issue with Uploads. Users may see errors or slowness when attempting to upload items to Box. We will provide additional information as it becomes available.
Posted Aug 24, 2026 - 14:21 PDT
This incident affected: Box Web Application (Uploads/Downloads) and Box Platform / API (Uploads/Downloads).