For more information about our Incident Response and Communications please read this support article.

We also maintain a list of Known Product Issues separate from this site here.

[Major] Issues with Uploads, Downloads and Public API
Incident Report for Box
From approximately 9:04 PM to 9:37 PM US Pacific time, we had an issue impacting Public API, uploads, downloads. We have taken steps to resolve this issue and are monitoring for any further impact. If you continue to see issues related to uploads and downloads, please contact Box Support at
Posted Jun 12, 2021 - 12:00 PDT