Our engineers have resolved this issue, all site components are working as expected.
Posted over 2 years ago. Feb 25, 2016 - 06:52 PST
We are actively processing the files that have been submitted via emails. Some delay is expected while we process the files in the backlog.
Posted over 2 years ago. Feb 24, 2016 - 18:39 PST
We are aware that zip downloads via our Web App are also affected. Our engineering team is working to resolve the files uploaded via email and the zip files downloaded. Other upload and download channels are working as usual.
Posted over 2 years ago. Feb 24, 2016 - 11:20 PST
We are aware that some of the file uploads via email are not completing. We are currently investigating.