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[Medium] Issues with Box Notes

Incident Report for Box

Resolved

After further monitoring, this incident is now considered resolved. The Box Note service has been restored to full functionality. If you continue to experience any issues, please contact Box Support at https://support.box.com.

Posted Sep 28, 2026 - 03:31 PDT

Investigating

Our team is investigating an issue with Box Notes. Users may see errors or slowness when creating or updating Box Notes. We will provide additional information as it becomes available.

Posted Sep 28, 2026 - 03:04 PDT

This incident affected: Box Notes (Web Application).