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[Major] Delay in generating Admin Reports
Incident Report for Box
This incident has been resolved.
Posted Mar 29, 2021 - 11:48 PDT
We have completed our monitoring period and are considering the issue fully resolved. If you are seeing any new issues, please let us know at
Posted Mar 29, 2021 - 11:47 PDT
We have taken steps to to resolve this issue and are monitoring for any further impact. If you continue to see issues, please contact Box Support at
Posted Mar 29, 2021 - 09:59 PDT
We are continuing to monitor for any further issues.
Posted Mar 29, 2021 - 09:00 PDT
We are no longer seeing customer delays to Admin Reports. We will continue to monitor and provide an update in one hour.
Posted Mar 29, 2021 - 08:08 PDT
We are continuing to investigate this issue.
Posted Mar 29, 2021 - 07:38 PDT
We are investigating an issue impacting Admin Reports run by Admin/Co-Admins in the Admin Console. We are currently seeing a one and a half hour delay in generating Admin reports. We will provide more information as soon as it is available.
Posted Mar 29, 2021 - 06:27 PDT
This incident affected: Box Web Application (Admin Console & Functionality).