We have completed our monitoring period and are considering the issue fully resolved. If you are seeing any new issues, please let us know at https://support.box.com.
Posted Mar 29, 2021 - 11:47 PDT
We have taken steps to to resolve this issue and are monitoring for any further impact. If you continue to see issues, please contact Box Support at https://support.box.com.
Posted Mar 29, 2021 - 09:59 PDT
We are continuing to monitor for any further issues.
Posted Mar 29, 2021 - 09:00 PDT
We are no longer seeing customer delays to Admin Reports. We will continue to monitor and provide an update in one hour.
Posted Mar 29, 2021 - 08:08 PDT
We are continuing to investigate this issue.
Posted Mar 29, 2021 - 07:38 PDT
We are investigating an issue impacting Admin Reports run by Admin/Co-Admins in the Admin Console. We are currently seeing a one and a half hour delay in generating Admin reports. We will provide more information as soon as it is available.
Posted Mar 29, 2021 - 06:27 PDT
This incident affected: Box Web Application (Admin Console & Functionality).