For more information about our Incident Response and Communications please read this support article.

We also maintain a list of Known Product Issues separate from this site here.

[Major] Customers may have been experiencing failures when using Uploads or Public API
Incident Report for Box
On March 15th, 2023, between 03:12 AM PST and 03:27 AM PST, some users may have experienced issues with Uploads & Public API services. No further impact has been observed and we are considering this issue to be resolved. If you are still experiencing any issues, please let us know at
Posted Mar 15, 2023 - 02:00 PDT