[RESOLVED] Box Web Application may be unavailable for some users

For more information about our Incident Response and Communications please read this support article.

We also maintain a list of Known Product Issues separate from this site here.

Incident Report for Box

Resolved

We have identified and resolved the source of the issue. Appreciate your patience with Box!

Posted Jul 17, 2015 - 10:57 PDT

Monitoring

We have restored services for Box Web Application and currently monitoring the issue.

Posted Jul 17, 2015 - 09:32 PDT

Investigating

We have identified that the Box Web Application may be intermittent for some users. We are aware of the issue and working to resolve it as soon as possible.

Posted Jul 17, 2015 - 09:11 PDT