For more information about our Incident Response and Communications please read this support article.

We also maintain a list of Known Product Issues separate from this site here.

Box Web Application may be unavailable for some users

Incident Report for Box

Resolved

Box services for impacted customers have been fully restored. If you are experiencing issues, please contact us at https://support.box.com.

Posted Mar 13, 2015 - 15:37 PDT

Monitoring

Box services for impacted customers have been restored. Teams will continue to actively monitor. If you are experiencing issues, please contact us at support.box.com.

Posted Mar 13, 2015 - 13:58 PDT

Identified

We have identified that the Box Web Application may be unavailable for some users. We are aware of the issue and working to resolve it as soon as possible.

Posted Mar 13, 2015 - 13:44 PDT