New Enterprise Users May be Unable to Login to the Box Web App

For more information about our Incident Response and Communications please read this support article.

We also maintain a list of Known Product Issues separate from this site here.

Incident Report for Box

Resolved

Our engineers have resolved the issue at this time.

Posted Jan 08, 2016 - 07:52 PST

Identified

We have identified an issue that may be causing new enterprise users to see an error page when logging in for the first time to the Box Web App. Our engineers are working to resolve this issue at this time.

Posted Jan 08, 2016 - 07:39 PST