For more information about our Incident Response and Communications please read this support article.

We also maintain a list of Known Product Issues separate from this site here.

[Medium] Issues with Box Hubs

Incident Report for Box

Resolved

After further monitoring, this incident is now considered resolved. Box services have been restored to full functionality. Please contact Box Support at https://support.box.com/ if you continue to experience any issues.
Posted Jul 23, 2026 - 07:30 PDT

Identified

Box continues remediation efforts to restore full functionality to Box Hubs. The underlying cause of the issue has been identified and efforts are underway to restore usability.
Posted Jul 23, 2026 - 07:26 PDT

Investigating

We are investigating an ongoing issue affecting Box Hubs. We will provide more information as soon as it is available.
Posted Jul 23, 2026 - 07:14 PDT
This incident affected: Box Web Application (Box Hubs).