After further monitoring, this incident is now considered resolved. Box services have been restored to full functionality. Please contact Box Support at https://support.box.com
if you continue to experience any issues.
The affected services in this incident have recovered to full functionality and we are monitoring for any further issues.
We are currently investigated issues related to all Box services marked in this incident. We will provide more updates here when available.
This incident affected: Partners / Integrations (Microsoft Online, Apple iWork, Box for Salesforce, Google Apps), Box Web Application (Login/SSO, Uploads/Downloads, Collaboration, Search, Preview, Sharing (Shared Links), Email Notifications, Admin Console & Functionality, Governance (Retention, Legal Holds), Workflows and Automations, Comments and Tasks, Accessible Site (a.box.com)), Mobile Applications (Login/SSO, Preview, Search, Uploads/Downloads, Mobile-Optimized Website (m.box.com)), Box Platform / API (Content API, Content Preview, Authentication (OAuth 2.0 / JWT), Search, Uploads/Downloads, Webhooks), Desktop Applications (Login/SSO, Box Sync, Box Drive, Box Edit / Tools), Box Notes (Web Application, Desktop Client), Box Relay (Relay Tasks, Workflows, and Templates, Relay Workflow API), and FTP, WebDAV, Box Website.