Resolved
After further monitoring, this incident is now considered resolved. Box services have been restored to full functionality. Please contact Box Support at https://support.box.com if you continue to experience any issues.
Posted Apr 04, 2019 - 03:51 PDT
Monitoring
The affected services in this incident have recovered to full functionality and we are monitoring for any further issues.
Posted Apr 04, 2019 - 02:55 PDT
Investigating
We are currently investigated issues related to all Box services marked in this incident. We will provide more updates here when available.
Posted Apr 04, 2019 - 02:29 PDT
This incident affected: Box Platform / API (Content API, Content Preview, Authentication (OAuth 2.0 / JWT), Search, Uploads/Downloads, Webhooks), Box Web Application (Login/SSO, Uploads/Downloads, Collaboration, Search, Preview, Sharing (Shared Links), Email Notifications, Admin Console & Functionality, Governance (Retention), Workflows and Automations, Comments and Tasks, Accessible Site (a.box.com)), Desktop Applications (Login/SSO, Box Sync, Box Drive, Box Edit / Tools), Mobile Applications (Login/SSO, Preview, Search, Uploads/Downloads, Mobile-Optimized Website (m.box.com)), Partners / Integrations (Microsoft Online, Apple iWork, Box for Salesforce, Google Apps), Box Notes (Web Application), and FTP, Box Website.