For more information about our Incident Response and Communications please read this support article.

We also maintain a list of Known Product Issues separate from this site here.

Crocodoc Service Not Loading All Documents

Incident Report for Box

Resolved

Intermittent issues with loading documents in Crocodoc has been resolved.
Posted Dec 14, 2015 - 08:38 PST

Investigating

Some users of the Crocodoc Service may see that documents are not loading. Engineers are currently investigating.
Posted Dec 14, 2015 - 08:00 PST