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Delay in Email Notifications
Incident
Report for Box
Resolved
We have not seen any issues with delayed email notifications in the last 24 hours. All services have been fully restored.
Monitoring
Delayed email notifications have been sent out to the affected users, and have been functioning as expected since around 1 AM PDT. Our teams will continue to monitor. If you are experiencing issues, please contact us at https://support.box.com.
Update
Delayed notification emails are currently in the process of being delivered to affected customers. We expect the system to be fully caught up this evening.
Identified
Box is currently experiencing a delay in email notifications for actions performed on files and folders. These emails will be delivered when the issue is resolved.
This incident affected: Email Notifications.