After further monitoring, this incident is now considered resolved. Microsoft Office Integration and Box Edit Services have been restored to full functionality. If you continue to experience any issues, please contact Box Support at https://support.box.com.
Posted Aug 19, 2026 - 18:44 PDT
Monitoring
Our team has taken steps to remediate this issue and is seeing improvement on Microsoft Office Integration and Box Edit service. We are continuing to monitor for any additional impact.
Posted Aug 19, 2026 - 18:30 PDT
Update
We are continuing to investigate this issue.
Posted Aug 19, 2026 - 17:44 PDT
Investigating
Our team is investigating an issue with Microsoft Office Integration and Box Edit. Users may see errors or slowness when attempting to access Microsoft Office via Box, and using Box Edit. We will provide additional information as it becomes available.
Posted Aug 19, 2026 - 17:31 PDT
This incident affected: Partners / Integrations (Microsoft Office Integration) and Desktop Applications (Box Edit / Tools).
