For more information about our Incident Response and Communications please read this support article.

We also maintain a list of Known Product Issues separate from this site here.

Issue with Box User Events API
Incident Report for Box
From approximately 07:03 AM to 07:41 AM US Pacific time on October 25th, we had an issue impacting the User Events API endpoint. Our teams have taken action to remediate this behaviour and no additional impact has been observed. If you are currently seeing any issues, please let us know at
Posted Oct 24, 2021 - 22:00 PDT