For more information about our Incident Response and Communications please read this support article.
We also maintain a list of Known Product Issues separate from this site here.
Scheduled Resiliency Test Maintenance
Scheduled Maintenance
Report for Box
Completed
The scheduled maintenance has been completed.
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Scheduled
Starting on Thursday, February 6th at 5:00 PM PST until 7:00PM PST, Box will be conducting Resiliency Testing. This may result in short and intermittent service degradations, such as brief slowness while using the box.com website, client applications, and API. We will be closely monitoring service metrics and do not expect an increase in 5xx errors during this window. As a result of this testing, we aim to update and enhance our recovery capabilities, ultimately improving the user experience and providing a smoother, more efficient platform by ensuring the reliability and resiliency of our services. We apologize for any inconvenience this may cause and greatly appreciate your understanding as we strive to enhance our services. Any additional updates will continue to be shared through our status site until this maintenance is complete. If you require any additional assistance during this maintenance, please contact Box Support via https://support.box.com.
This scheduled maintenance affected: Box Platform / API (Content API, Content Preview, Search, Uploads/Downloads), Box Notes (Web Application), Desktop Applications (Box Sync, Box Drive), Box Web Application (Uploads/Downloads, Collaboration, Search, Preview), and Mobile Applications (Preview, Search, Uploads/Downloads).