For more information about our Incident Response and Communications please read this support article.

We also maintain a list of Known Product Issues separate from this site here.

Box services temporarily unreachable

Incident Report for Box

Resolved

All systems are stable at this point, the issue was resolved at 14:35 PST (UTC-0800).

Posted Feb 11, 2016 - 14:35 PST

Identified

Users may have seen interrupted services from 13:53 until 14:35 PST. Our engineers investigated and resolved the issue where users saw intermittent issues accessing Box Services.

Posted Feb 11, 2016 - 13:53 PST

This incident affected: Box Platform / API (Content API, Content Preview) and Desktop Applications (Box Sync).