On October 1, 2018 Box changed the methodology for sharing service updates to include issues with minor customer impact in an effort to provide greater transparency and faster notifications. Read about the changes here...
The monitoring period for this issue has ended and no further impact has been observed. If you continue to experience any issues, please contact Box User Services at https://support.box.com
Posted 12 months ago. Feb 20, 2018 - 15:15 PST
Box Engineers have remediated the incident. All customers should be able to access Box Notes. Engineering will continue to monitor to ensure no further impact is observed before declaring this as resolved.
Posted 12 months ago. Feb 20, 2018 - 15:04 PST
Box Engineers have identified the root cause of this incident. All users should be able to access Box Notes at this time.
Posted 12 months ago. Feb 20, 2018 - 14:38 PST
Box is investigating an issue affecting Box Notes. Impacted users may have experienced delays while attempting to load Box Notes. All users should be able to access Box Notes at this time.