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[Major] Issues with Uploads, Downloads, metadata, public API and Sign
Incident Report for Box
After further monitoring, this incident is now considered resolved.
Please contact Box Support at if you continue to experience any issues.
Posted Jan 25, 2023 - 10:11 PST
A fix has been implemented and we are monitoring the results.
Posted Jan 24, 2023 - 20:46 PST
The issue has been identified and a fix is being implemented.
Posted Jan 24, 2023 - 20:36 PST
At approximately 5:07 PM on 01/24/2023, we have started observing issues impacting Metadata, Uploads, Downloads Sign and Public API.
We are continuing our investigation to identify the cause of this issue.
Posted Jan 24, 2023 - 19:47 PST
This incident affected: Box Platform / API (Content API, Uploads/Downloads, Box Sign) and Box Web Application (Uploads/Downloads).