For more information about our Incident Response and Communications please read this support article.

We also maintain a list of Known Product Issues separate from this site here.

Planned Maintenance of Box Services on Saturday, August 31
Scheduled Maintenance Report for Box
Completed
The scheduled maintenance has been completed.
Posted Aug 31, 2019 - 18:00 PDT
Update
The maintenance on our data center is still in progress. Further updates will be sent as the status changes.
Posted Aug 31, 2019 - 13:48 PDT
In progress
The maintenance for our data centers has started and we will provide updates as the status changes.
Posted Aug 31, 2019 - 10:29 PDT
Scheduled
On Saturday, August 31, Box will perform planned maintenance in our data centers. The maintenance will take place throughout the day on Saturday, August 31 starting at 10:00 AM Pacific Daylight Time. We do not anticipate adverse user impact or downtime from this activity and, to mitigate potential risk, we have built a detailed test and execution plan. We will also closely monitor the status of the Box Services throughout the maintenance and immediately thereafter. Updates on the maintenance as well as any changes in status will be shared through our status site.
Posted Aug 25, 2019 - 23:12 PDT
This scheduled maintenance affected: Box Platform / API (Content API, Content Preview, Authentication (OAuth 2.0 / JWT), Search, Uploads/Downloads, Webhooks), Box Web Application (Login/SSO, Uploads/Downloads, Collaboration, Search, Preview, Sharing (Shared Links), Email Notifications, Admin Console & Functionality, Governance (Retention), Workflows and Automations, Comments and Tasks, Accessible Site (a.box.com)), Desktop Applications (Login/SSO, Box Sync, Box Drive, Box Edit / Tools), Mobile Applications (Login/SSO, Preview, Search, Uploads/Downloads, Mobile-Optimized Website (m.box.com)), Box Notes (Web Application), and FTP.