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[Medium] Issues affecting multiple Box services

Incident Report for Box

Update

Our team is continuing to investigate the underlying issue. There is no current ongoing impact. We will provide additional information as it becomes available.

Posted Aug 06, 2026 - 21:06 PDT

Update

Our team is continuing to investigate the issue. We will provide additional information as it becomes available.

Posted Aug 06, 2026 - 20:34 PDT

Investigating

Our team is investigating an issue affecting multiple Box services. Users may experience errors or failures when using multiple Box services. We will provide additional information as it becomes available.

Posted Aug 06, 2026 - 19:37 PDT

This incident affects: Box Platform / API (Content API, Authentication (OAuth 2.0 / JWT)), Box Web Application (Login/SSO, Uploads/Downloads, Box Sign, Box AI), and Desktop Applications (Login/SSO).