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[Medium] Issues with Uploads and Downloads

Incident Report for Box

Resolved

Our team has taken steps to remediate this issue and the uploads and downloads service has returned to full functionality. If you continue to experience any issues, please contact Box Support at https://support.box.com.

Posted Aug 04, 2026 - 13:44 PDT

Investigating

Our team is investigating an issue with Uploads and Downloads in Box. Users may see errors or slowness when attempting to upload or download items. We will provide additional information as it becomes available.

Posted Aug 04, 2026 - 13:23 PDT

This incident affected: Box Web Application (Uploads/Downloads) and Box Platform / API (Uploads/Downloads).