For more information about our Incident Response and Communications please read this support article.

We also maintain a list of Known Product Issues separate from this site here.

Some customers may experience SSO logins redirecting to account.box.com

Incident Report for Box

Resolved

Our engineers have resolved this issue.
Posted Apr 22, 2016 - 00:10 PDT

Identified

We've identified the issue, and will be providing a fix shortly.
Posted Apr 21, 2016 - 23:51 PDT

Investigating

We're currently investigating this. As a temporary workaround, please select "Sign In with SSO", enter your email address, and proceed through the login flow.
Posted Apr 21, 2016 - 21:00 PDT