For more information about our Incident Response and Communications please read this support article.

We also maintain a list of Known Product Issues separate from this site here.

Box users may have experienced errors while editing new Box Notes
Incident Report for Box
Resolved
The monitoring period for this event has ended and no further impact has been observed. If you continue to experience any issues, please contact the Box User Services team via https://community.box.com
Posted Nov 08, 2016 - 15:27 PST
Monitoring
Users may have experienced errors while editing new Box Notes between 2:45pm - 3:05pm Pacific time. Specifically, users may have seen the the error "Sorry, we were unable to load your note. Please try again later."

Engineering has stabilized the issue and is currently monitoring to ensure no further impact.
Posted Nov 08, 2016 - 14:45 PST