For more information about our Incident Response and Communications please read this support article.

We also maintain a list of Known Product Issues separate from this site here.

FTP Scheduled Maintenance
Scheduled Maintenance Report for Box
The scheduled maintenance has been completed.
Posted Sep 08, 2023 - 12:00 PDT
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Sep 06, 2023 - 08:01 PDT
Starting on September 6th, Box will perform a planned maintenance to upgrade the Box FTP Server. The maintenance will occur over a three day period from September 6th through September 8th, for three hours each day, beginning at 8:00AM Pacific Daylight Time to 11:00AM Pacific Daylight Time each day.
During this maintenance window, we do not anticipate a degradation of performance or adverse user impact. To mitigate potential risk, we have built a detailed test and execution plan. We will also closely monitor the status of the Box FTP Server throughout the maintenance and immediately thereafter. Updates on the maintenance as well as any changes in status will be shared through our status site,
Posted Sep 01, 2023 - 12:30 PDT
This scheduled maintenance affected: FTP.