For more information about our Incident Response and Communications please read this support article.

We also maintain a list of Known Product Issues separate from this site here.

[Critical] Customers may have experienced issues using Admin Console

Incident Report for Box

Resolved

From approximately 05:30 AM to 06:10 AM US Pacific time, we observed an issue impacting Box Admin Console. There is no current impact, and no further updates will be provided here. If you continue to experience any issues, please contact Box Support at https://support.box.com.
Posted Aug 22, 2025 - 05:30 PDT