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[RESOLVED] Some Enterprise Users Receiving Notifications on Folders which Email Notifications are Disabled

Incident Report for Box

Resolved

This issue has been resolved. Please report any new issues at https://support.box.com.
Posted Sep 08, 2015 - 10:19 PDT

Monitoring

An additional fix was applied. Box Engineering will continue monitoring this issue through the weekend.
Posted Sep 04, 2015 - 08:20 PDT

Update

The issue still remains for some users. Box Engineering is actively working to prepare an additional fix to address these use cases.
Posted Sep 03, 2015 - 08:17 PDT

Identified

Box Engineers have identified the cause of this issue and are actively preparing a fix for release later today.
Posted Sep 02, 2015 - 11:14 PDT

Investigating

Some Enterprise Users are receiving notifications on folders which they have disabled email notifications. Box Engineering is investigating.
Posted Sep 02, 2015 - 08:00 PDT
This incident affected: Box Web Application (Email Notifications).
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