For more information about our Incident Response and Communications please read this support article.

We also maintain a list of Known Product Issues separate from this site here.

Scheduled Resiliency Test Maintenance

Scheduled Maintenance Report for Box

Completed

This maintenance is now complete. Please contact Box Support via https://support.box.com if you experience any issues.
Posted Jul 12, 2024 - 19:04 PDT

Scheduled

Starting Friday, July 12th at 5:00 PM PDT until 7:00 PM PDT, Box will be conducting Resiliency Testing, which may result in a brief service degradation. As a result of this testing, we aim to update and enhance our recovery capabilities, ultimately improving the user experience and providing a smoother, more efficient platform by ensuring the reliability and resiliency of our services. We apologize for any inconvenience this may cause and greatly appreciate your understanding as we strive to enhance our services. Any additional updates will continue to be shared through our status site until this maintenance is complete. If you require any additional assistance during this maintenance, please contact Box Support via https://support.box.com.
Posted Jun 24, 2024 - 14:02 PDT
This scheduled maintenance affected: Box Platform / API (Content API, Content Preview, Search, Uploads/Downloads), Desktop Applications (Box Sync, Box Drive), Box Web Application (Uploads/Downloads, Collaboration, Search, Preview), and Mobile Applications (Preview, Search, Uploads/Downloads).