For more information about our Incident Response and Communications please read this support article.

We also maintain a list of Known Product Issues separate from this site here.

Issue Accessing Box Notes
Incident Report for Box
Resolved
After further monitoring, this incident is now considered resolved. Box services have been restored to full functionality. Please contact Box Support at https://support.box.com/ if you continue to experience any issues.
Posted Jun 02, 2021 - 21:17 PDT
Monitoring
We have resolved the issue impacting Box Notes. We are continuing to monitor to ensure no further impact is observed
Posted Jun 02, 2021 - 20:15 PDT
Investigating
Box is investigating reports of an issue with Box Notes. Users of this service may not be able to access Box Notes. Affected services are subject to change as the investigation continues.
Posted Jun 02, 2021 - 19:57 PDT
This incident affected: Box Notes (Web Application, Desktop Client).