For more information about our Incident Response and Communications please read this support article.

We also maintain a list of Known Product Issues separate from this site here.

Some users may be experiencing issues with Box Uploads and Downloads

Incident Report for Box

Resolved

The monitoring period has ended and no further impact has been observed. If you continue to experience any issues, please contact the Box User Services team via https://community.box.com

Posted Dec 13, 2016 - 15:41 PST

Monitoring

Some Box users may have experienced intermittent issues uploading and downloading content to Box. Box engineers have stabilized the issue and are currently monitoring to ensure no further impact.

Posted Dec 13, 2016 - 15:19 PST

Investigating

Some Box users may be experiencing intermittent issues with downloading and uploading content from and to Box. Engineering is currently investigating the cause of problem.

Posted Dec 13, 2016 - 14:42 PST