For more information about our Incident Response and Communications please read this support article.

We also maintain a list of Known Product Issues separate from this site here.

Issues with Metadata
Incident Report for Box
From approximately 8:45 AM to 10:19 AM US Pacific time, we had an issue impacting metadata. Our engineers detected and corrected the underlying issue. There is no current impact and no further updates will be provided here. If you are currently seeing any issues, please let us know at
Posted Jun 29, 2021 - 10:31 PDT