Some customers might notice problems around actions on newly uploaded files

For more information about our Incident Response and Communications please read this support article.

We also maintain a list of Known Product Issues separate from this site here.

Incident Report for Box

Resolved

Newly uploaded files are functioning normally as of 1:54 PM PDT.

Posted Oct 29, 2014 - 19:08 PDT

Monitoring

The issue that may have caused problems with actions surrounding newly uploaded content has been stabilized as of 1:54 PM PDT. Our teams are currently monitoring.

Posted Oct 29, 2014 - 13:54 PDT

Investigating

Since 12:41 PM PDT some customers may notice problems with actions surrounding newly uploaded content. We are currently investigating.

Posted Oct 29, 2014 - 12:41 PDT