For more information about our Incident Response and Communications please read this support article.

We also maintain a list of Known Product Issues separate from this site here.

Some users may be experiencing issues with Box Search

Incident Report for Box

Resolved

Box Engineers have confirmed that issues with Box Search are fully resolved. If you continue to experience any issues, please contact the Box User Services team via https://community.box.com/help

Posted Oct 31, 2017 - 12:40 PDT

Investigating

Box Engineering is currently investigating an issue with the Box Search service. Users may see issues using the search function.

Posted Oct 31, 2017 - 11:28 PDT