For more information about our Incident Response and Communications please read this support article.

We also maintain a list of Known Product Issues separate from this site here.

Support.Box.Com is Unavailable for Some Customers
Incident Report for Box
Resolved
Resolved - Access to the Box Help site at https://support.box.com has been restored.
Posted Feb 02, 2015 - 06:39 PST
Identified
Identified - Some customers may be unable to access the Box Help site at https://support.box.com. We are actively working to restore access as soon as possible.
Posted Feb 02, 2015 - 05:26 PST
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